Terms and conditions

In these terms and conditions, "we", "us" and "our" means Bitton Gourmet Pty Ltd (ABN 38 094 215 086) of 36-37a Copeland Street, Alexandria, NSW 2015.

Please read these terms and conditions carefully as they apply to your use of this website at www.bittongourmet.com.au. By accessing or using this Website you agree to be bound by these terms and conditions.

We may revise these terms and conditions from time to time in order to ensure the highest level of protection for our users and to comply with legislation. We will include a notice on this Website alerting you when any such revisions have been made.

Privacy Policy

Bitton Gourmet recognizes the importance of protecting your privacy, and treats your information with the highest levels of confidentiality.

Collection of Data

Information that you supply directly, such as through an order, joining our Bitton e-Newsletter database or through general enquiries, is used only to provide the best service to our customers. Personally identifying information is always stored securely.

All data collected, whether directly or indirectly, is used only by Bitton Gourmet and is never provided to any other party.

Purchasing and Payment

When you purchase goods at www.bittongourmet.com.au, your payment details are processed securely by our payment gateway. We keep a secure record of your payment details until the point your order is packed and dispatched, to assist with any changes to your order. After your order is processed, your payment details are not stored in any form.

Legal Obligation

We reserve the right to use or disclose any information without notice or consent as needed to satisfy any law, regulation or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of our site and our property; to protect the safety of our visitors or others; to fulfill your requests; or to cooperate in any legal investigation.

Returns Policy

If Bitton Gourmet supplies an incorrect product, please notify us on 02 9519 5111 immediately and we will arrange for the correct product to be sent. We do not exchange or refund for change of mind or individual tastes. In the instance that a product may have exceeded its use by date when received, or is faulty in some way, Bitton Gourmet will replace the product at no additional cost.

Disclaimer

Bitton Gourmet provides this web site, including all written and graphical content, on an as is, where is basis and makes no claims of suitability for any particular purpose.

Bitton Gourmet will not be held responsible for any loss, damage or injury caused by, or related to, the use of any information contained on this web site at any time and provides no warranty of any kind.